Walking in Totality, LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained through our websites, webinars, events, coaching programs, educational services, digital products, communications, and related offerings (collectively, the "Services").
By accessing or using our Services, you acknowledge the practices described in this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT
For purposes of this Privacy Policy, "Personal Information" means information that identifies, relates to, describes, or could reasonably be associated with an individual.
Depending on how you interact with our Services, we may collect:
Depending on how you interact with our Services, we may collect:
- Contact Information: Names, email addresses, telephone numbers, mailing addresses, and other contact details.
Registration Information: Information provided when registering for webinars, events, coaching programs, training sessions, or other Services.
- Transaction Information: Purchase details, order information, billing information, and payment confirmations. Payment information may be processed by authorized third-party payment processors.
- Communication Information: Messages, inquiries, customer service requests, communication preferences, and SMS consent records.
- Technical Information: IP addresses, browser information, device information, website usage data, and information collected through cookies or similar technologies.
- Other Information: Information you voluntarily provide through forms, questionnaires, surveys, or other interactions with our Services.
We collect information directly from you, automatically through certain website technologies, and from authorized service providers where permitted by applicable law.
2. HOW WE USE PERSONAL INFORMATION
We may use Personal Information for legitimate business and operational purposes, including:
- Providing, maintaining, and improving our Services.
- Processing registrations, purchases, and transactions.
- Delivering educational content, webinars, events, programs, and digital products.
- Communicating about registrations, appointments, events, purchases, and requested services.
- Responding to inquiries and providing customer support.
- Sending promotional communications where appropriate consent has been obtained.
- Maintaining communication preferences and SMS consent records.
- Improving website functionality, customer experience, and service performance.
- Preventing fraud, unauthorized activities, and security incidents.
- Complying with applicable laws, regulations, and legal obligations.
We use Personal Information only for appropriate purposes consistent with this Privacy Policy and applicable law.
3. LEGAL BASIS FOR PROCESSING
Where applicable, we process Personal Information based on one or more of the following legal grounds:
- Your consent.
- Performance of a contract or fulfillment of requested Services.
- Compliance with legal obligations.
- Our legitimate business interests, where permitted by applicable law.
- Other lawful grounds recognized under applicable privacy laws.
Where consent is required, you may withdraw that consent in accordance with applicable law.
Withdrawal of consent does not affect processing that was lawful before the withdrawal.
4. SMS COMMUNICATIONS AND CONSENT
Walking in Totality, LLC may communicate with individuals through SMS text messages when they have voluntarily provided the appropriate consent.
Our SMS messaging program includes two separate categories of communications.
4.1. Marketing SMS Messages
- Marketing communications may include:
- Promotional offers and special announcements.
- Information about products, programs, and services.
- Event invitations and upcoming opportunities.
- Other promotional communications related to Walking in Totality, LLC.
Individuals may opt in to receive marketing SMS messages through a separate, voluntary consent checkbox on our website.
4.2. Non-Marketing SMS Messages
Non-marketing communications may include:
- Order confirmations.
- Registration confirmations and updates.
- Appointment reminders.
- Event reminders and notifications.
- Other informational messages directly related to requested Services.
Individuals may separately opt in to receive non-marketing SMS communications through the designated consent checkbox.
4.3. Voluntary and Separate Consent
Marketing and non-marketing SMS communications have separate consent options.
You may voluntarily choose to receive marketing messages, non-marketing messages, both categories, or neither category.
SMS consent checkboxes are not preselected.
Consent to receive SMS communications is not a condition of purchasing products, registering for programs, or receiving our Services.
Providing a phone number, submitting a registration form, or completing a purchase does not automatically constitute consent to receive marketing SMS messages.
We only send SMS communications consistent with the consent provided and applicable legal requirements.
4.4. Message Frequency and Charges
Message frequency may vary based on your communication preferences, registrations, purchases, appointments, and interactions with our Services.
Message and data rates may apply.
Your wireless carrier may charge fees for receiving or sending text messages according to your mobile service plan.
4.5. SMS Opt-Out and Assistance
You may withdraw your SMS consent at any time.
Reply STOP to any text message from Walking in Totality, LLC to unsubscribe.
Once your opt-out request has been processed, you will no longer receive messages through the applicable SMS messaging program unless you provide consent again.
We maintain communication preferences and honor valid opt-out requests in accordance with applicable laws and messaging requirements.
5. MOBILE INFORMATION AND SMS CONSENT DATA PROTECTION
Walking in Totality, LLC is committed to protecting mobile information and SMS consent records.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
No mobile information will be shared with third parties or affiliates for their independent marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be sold, rented, transferred, or shared with third parties, affiliates, or lead generators for their own marketing or promotional purposes.
We may engage authorized service providers to support SMS delivery, maintain communication records, manage messaging systems, or provide customer support. These service providers may process relevant information solely on our behalf for authorized operational purposes, subject to appropriate protections.
All information-sharing provisions in this Privacy Policy exclude text messaging originator opt-in data and consent from sharing for third-party marketing or promotional purposes.
SMS consent is specific to Walking in Totality, LLC and will not be transferred or assigned to another business for its independent marketing activities.
6. DISCLOSURE AND SHARING OF PERSONAL INFORMATION
Walking in Totality, LLC does not sell, rent, or lease Personal Information to third parties for their independent marketing purposes.
We may disclose certain Personal Information in limited circumstances, including:
Authorized Service Providers: Vendors assisting with website hosting, payment processing, registration management, customer support, communications, analytics, and business operations.
Legal Requirements: Government authorities, regulators, or other parties when disclosure is required by applicable law or valid legal process.
Security and Protection: Appropriate parties where reasonably necessary to investigate fraud, protect rights, address security incidents, or prevent unlawful activities.
Business Operations: Parties involved in legitimate business operations where disclosure is permitted by law and subject to applicable privacy obligations.
Authorized service providers are expected to use Personal Information only for permitted purposes and maintain appropriate safeguards.
Mobile phone numbers and SMS opt-in consent information are excluded from any disclosure that would permit third-party or affiliate marketing or promotional use.
7. COOKIES AND WEBSITE TECHNOLOGIES
Our websites may use cookies and similar technologies to support functionality, understand website usage, maintain security, and improve user experience.
These technologies may collect information such as browser type, device details, IP address, and website interaction data.
You may be able to manage certain cookie preferences through your browser settings or any consent controls made available on our website.
Disabling certain cookies may affect website functionality.
Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar tracking technologies.
8. DATA RETENTION
We retain Personal Information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
Retention may be necessary to:
- Provide requested Services.
- Maintain transaction and business records.
- Preserve consent and communication preference records.
- Resolve disputes and address customer inquiries.
- Comply with legal, regulatory, tax, and accounting obligations.
- Protect legitimate business interests.
When Personal Information is no longer reasonably necessary, we take appropriate steps to securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.
9. DATA SECURITY
We implement reasonable administrative, technical, and organizational safeguards designed to protect Personal Information from unauthorized access, disclosure, misuse, alteration, loss, or destruction.
These safeguards may include appropriate access restrictions, secure systems, and authorized service provider controls.
However, no electronic transmission, internet-based service, or data storage system is completely secure.
Accordingly, we cannot guarantee absolute security of Personal Information.
10. YOUR PRIVACY RIGHTS AND CHOICES
Depending on your location and applicable privacy laws, you may have rights regarding your Personal Information, including the right to:
- Request access to certain Personal Information.
- Request correction of inaccurate information.
- Request deletion of eligible Personal Information.
- Withdraw consent for certain processing activities.
- Opt out of marketing communications.
- Request information about our privacy practices.
We will review and respond to eligible requests in accordance with applicable law.
To unsubscribe from marketing emails, use the unsubscribe instructions included in the communication where available.
To unsubscribe from SMS communications, reply STOP to the text message.
To request assistance with privacy rights or communication preferences, contact us using the information provided in Section 15.
11. THIRD-PARTY WEBSITES AND SERVICES
Our Services may contain links to websites, applications, payment platforms, or resources operated by third parties.
These third parties may have their own privacy policies and data practices.
Walking in Totality, LLC is not responsible for the privacy practices of independently operated third-party websites or services.
We encourage users to review the applicable privacy policies before providing Personal Information to third parties.
12. CHILDREN'S PRIVACY
Our Services are not intentionally directed toward children under the age of 13.
We do not knowingly collect Personal Information directly from children under 13 without legally required parental or guardian authorization.
If we become aware that Personal Information has been collected from a child in violation of applicable law, we will take appropriate steps to address or delete the information.
Parents or guardians who believe a child has provided Personal Information may contact us using the information below.
13. INTERNATIONAL USERS
Our Services may be accessible from locations outside the United States.
If you access our Services from another country, your Personal Information may be processed or stored in jurisdictions with privacy and data protection laws that differ from those in your location.
Where applicable, we take appropriate measures to comply with legal requirements governing international transfers of Personal Information.
14. CHANGES TO THIS PRIVACY POLICY
Walking in Totality, LLC may revise this Privacy Policy to reflect changes in our Services, technology, business operations, or applicable legal requirements.
Any updates will be reflected by changing the "Last Updated" date at the beginning of this document.
Where required by applicable law, we will provide additional notice or obtain consent for material changes affecting how Personal Information is processed.
We encourage you to review this Privacy Policy periodically.
15. CONTACT INFORMATION
If you have questions, concerns, requests, or inquiries regarding this Privacy Policy, SMS communications, or how your Personal Information is handled, please contact: